Thank you for your recent purchase from WeatherBeeta. Should you need to contact our team or return your order, please refer to your Online Order Confirmation Number as emailed to you at the time of purchasing.
Change of Mind Purchases:
We are sure you will enjoy your order, however if for any reason you would like to return your item/s, you may do so through filling in the form at the bottom of this page and sending the parcel to:
Attention: WeatherBeeta Returns
WeatherBeeta Head Office
8 Moncrief Rd
Nunawading, VIC, 3131
Note: If you do not have access to a printer, please write a note with all relevant information and include this in with your item/s, your sending back (Important: we will need your order no. to identify you).
Our returns team can only accept your return if:
The purchase occurred within the last 14 days
All items must be unworn and in returned in original condition
All items must be returned with original packaging and tags still attached
Strictly no returns on “Online Only Clearance” items, unless faulty or incorrectly received
If your item meets the above criteria, you will be eligible for a refund of the purchase price or an exchange (for any available item on the WeatherBeeta website for the same or lesser amount).
Please note, for change of mind purchases the onus will be on the customer to pay for return postage.
Manufacturing Faults, Delivery Damages or Received the Incorrect Item:
We take the quality of our stock very seriously and have set measures in place to make sure that things like this don’t happen. Occasionally a faulty/incorrect item will slip through the cracks, so we do apologise if you feel the item is not up to standard. If you believe your item is faulty or has been damaged in transit, please send through images of the item with your order number through out the icon at the bottom of the screen a member of our team will review your order and will be in contact with a resolution.