Horseland-Customer-Support

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Latest activity by Horseland-Customer-Support
  • Horseland Customer Support created an article,

    WeatherBeeta Online Returns & Refund Policy

    Thank you for your recent purchase from WeatherBeeta. Should you need to contact our team or return your order, please refer to your Online Order Confirmation Number as emailed to you at the time o...

  • Horseland Customer Support created an article,

    WeatherBeeta Dog Coat Size Guide

      In this size guide you will find detailed sizing information on all the WeatherBeeta Dog and Goat Coats. Ensuring that you find the right size for your pet is extremely important to ensure the co...

  • Horseland Customer Support created an article,

    Why use a dog coat?

    Dog coats can provide your dog with added warmth and protection whilst out on a walk during the cooler winter months. There are several factors to consider when choosing a dog coat: the breed of do...

  • Horseland Customer Support created an article,

    What Is Denier? And Why Is It So Important?

    Denier is a unit of measurement for the weight and thickness of the fibres used in the fabric of a rug. When determining the strength of a rug it's important to consider the denier count, the fabri...

  • Horseland Customer Support created an article,

    Digital Gift Card Delivery

    Digital Gift Cards are emailed 10 min after the online purchase is made, please ensure you check your Junk Mail if you are unable to find you Gift Card Email;   + Digital Gift Card minimum amount $...

  • Horseland Customer Support created an article,

    Dispute Resolution and Customer Complaints Policy

    DISPUTE RESOLUTION AND CUSTOMER COMPLAINTS POLICY The Customer Service and Online Team, value every individuals customer experience and would appreciate your positive feedback!   Weatherbeeta Onlin...

  • Horseland Customer Support created an article,

    Lost or Stolen Order Policy

    We strongly recommend your available to sign receipt your online order when delivered by one of our delivery partners, or we will need to leave your order at the door.    Horseland receives a proof...

  • Horseland Customer Support created an article,

    Online Orders Cancellation Policy

    Our warehouse team is very quick at dispatching your Online Order! You may be able to cancel your order if you advise the Horseland Customer Care team prior to the order being dispatched. Our wareh...

  • Horseland Customer Support created an article,

    How do I apply for a Job at Weatherbeeta?

    Weatherbeeta Group is an Australian owned Global Leading Equestrian Wholesale and Retail Company based in Melbourne with offshore operations in the UK, US and NZ.   Under the company umbrella is th...

  • Horseland Customer Support created an article,

    Returning an Online Purchase In- store

      Weatherbeeta Online purchases cannot be returned in store anywhere at this stage, please refer to our Online Returns Policy In the instance that your local store is unable to assist you, our onli...